About Us
Consultation Process
Consultation Process
Consultation Process
When you purchase a consultation with us, here is what you can expect:
- Booking Confirmation: You will receive a confirmation email with details of your appointment within a few hours of booking.
- Pre-Consultation Preparations: Depending on the nature of your consultation, we may send you preparatory materials or guidelines to help you make t
When you purchase a consultation with us, here is what you can expect:
- Booking Confirmation: You will receive a confirmation email with details of your appointment within a few hours of booking.
- Pre-Consultation Preparations: Depending on the nature of your consultation, we may send you preparatory materials or guidelines to help you make the most out of your session.
- Consultation Session: Engage with our experts in a one-on-one session where you can ask questions and receive personalized advice.
- Post-Consultation Follow-Up: Within 7 days of your consultation, you will receive a follow-up email with a summary of the session and any recommended next steps.
Complaints Procedure
Consultation Process
Consultation Process
We continually strive for excellence in our services. However, if you are unsatisfied with any aspect of our service, please follow the steps below:
- Reporting the Issue: Please email your complaint to support@leadwaybridge.com, outlining the issue in detail along with any supporting documents or evidence.
- Investigation: Our team will invest
We continually strive for excellence in our services. However, if you are unsatisfied with any aspect of our service, please follow the steps below:
- Reporting the Issue: Please email your complaint to support@leadwaybridge.com, outlining the issue in detail along with any supporting documents or evidence.
- Investigation: Our team will investigate the issue thoroughly and might contact you for further details if necessary.
- Resolution: We aim to resolve complaints within 14 working days from the date of receipt. You will be kept informed throughout the process.
Refund Policy
Consultation Process
Refund Policy
We offer a transparent and straightforward refund policy for our clients. If you are not satisfied with our consultation service, you can request a refund by following these steps:
- Refund Request: Send an email to support@leadwaybridge.com within 7 days of your consultation, stating the reason for your dissatisfaction and requesting a refu
We offer a transparent and straightforward refund policy for our clients. If you are not satisfied with our consultation service, you can request a refund by following these steps:
- Refund Request: Send an email to support@leadwaybridge.com within 7 days of your consultation, stating the reason for your dissatisfaction and requesting a refund.
- Processing: Our team will review your request and process the refund if applicable.
- Confirmation: You will receive a confirmation email once the refund has been processed, and the amount will be credited back to your original mode of payment within 7-10 business days.
Our Guarantee
We stand by the quality of our services. If at any time you feel that we have not met your expectations, we guarantee we will work with you diligently to address your concerns and find a satisfactory resolution.Thank you for choosing Leadway Bridge. We look forward to serving you with excellence and dedication.